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Dubai -  Jan 1, 1970

Manager/PD- Digital & Managed Services


Etisalat - UAE

Job description / Role Principal Functions (Major Areas of Responsibility): The Manager/Product Development PD- Digital & Managed Services will be responsible for the development of Digital & Managed Services within Etisalat Business Department. Digital & Managed Services will cover wide spectrum of offerings including Data, Broadband, Cloud, Hosted and Converged Solutions. ...
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Sharjah -  Jan 1, 1970

SM/Strategy & Project Management


Etisalat - UAE

Job description / Role Principal Functions (Major Areas of Responsibility): Responsible to organize and effectively deliver strategic programs and provides project reporting and co-ordination function to ensure that project are delivered in timely, cost-effective manner. Identify potential roadblocks and recommend opportunities to enhance operational efficiencies. Duties & Responsibilities : 1. Identify ...
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Dubai -  Jan 1, 1970

Call Center Agent


Sutherland

Job description / Role The purpose of this position is to answer customer calls; provide first-level trouble-shooting (if a customer complaint) and/or provide information and guidance (if a general customer enquiry) in order to resolve customer issues/enquiries. Salary: AED 4,000 to 4,500 per month inclusive of fixed allowances. <br><strong>Requirements</strong>: Minimum requirements: ...
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Al Ain -  Jan 1, 1970

Call Center Trainer


Sutherland

Job description / Role • Conduct new hire foundation training and induction • Conduct new hire product and process trainings • Provide full support to new employees during Nesting period • Provide regular feedback to superior on trainees’ knowledge, attitude and overall fitment to the team; • Conduct assessments and provide ...
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Jan 1, 1970

Digital Delivery Manager


du telecom

Job description / Role Job purpose: The purpose of this position is to manage digital projects, working closely with product managers, the UX and front-end development teams, IT, and the digital sales and self-service functions. Operational efficiency is a key component of the digital channel team, ensuring deadlines are met at ...
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Dubai -  Jan 1, 1970

Manager/SMB Managed Indirect Sales


Etisalat - UAE

Job description / Role Principal Functions (Major Areas of Responsibility): - Drive and ensure Channel Sales and channel Development to meet the sales and customer satisfaction target. - Supporting channel on daily activities of account management, operational sales support and support on business case approvals. - Prepare regular reports and charts/slides ...
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Jan 1, 1970

CX Lead


Michael Page

Job description / Role Lead the Digital Transformation and Customer Experience team. Client Details Michael Page Digital has partnered with a leading regional business. Description • Oversee customer research, map customer journeys and complete process and service designs. • Develop new ways of doing customer experience in a digital arena and ...
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Dubai -  Jan 1, 1970

Solution Architect (UAE Nationals Only)


Etisalat - UAE

Job description / Role Principal Functions (Major Areas of Responsibility): Provides consultative support and technical expertise in Pre Sales situations. Manages the proposal composition for customer requests and major bids. Works in close coordination with Sales and customer IT team to develop product and solution design for specific customer requirements. Responsible ...
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Dubai -  Jan 1, 1970

Senior Director Managed Services


Etisalat - UAE

Job description / Role Sr. Director Managed Services - E2E Solution Marketing and GTM Principal Functions (Major Areas of Responsibility): • Responsible for Large enterprise segment customer needs understanding, and definition and Customer Experience target model. • Responsible of the transformation of Managed Services Go-To-Market strategy and positioning, moving from product ...
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Dubai -  Jan 1, 1970

Manager/Credit and Collection - Unmanaged SMB Accounts


Etisalat - UAE

Job description / Role Principal Functions (Major Areas of Responsibility): • Responsible for Unmanaged SMB Debt Collection • Responsible for Unmanaged SMB Data Analysis and putting suitable recommendations Duties & Responsibilities: • Study and analyze all Unmanaged SMB debt and dunning data. • Identify the trends, spikes, and issues effecting collection ...
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Dubai -  Jan 1, 1970

Collections Assistant


du telecom

Job description / Role The role is accountable and responsible for monitoring the collections life cycle for consumer, enterprise and broadcast enterprise customer accounts. This role includes making outbound calls and conducting customer visits to ensure timely collection of outstanding amounts whilst maintaining highest levels of customer service. <br><strong>Requirements</strong>: Minimum experience: ...
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Dubai -  Jan 1, 1970

Division Manager (Data Communication)


ECS Global Wire & Cable

Job description / Role The Division Manager will assume responsibility for the management of the Division and its processes, both pre and post sales, with the ultimate goal of achieving significant growth in market share, revenue and profits through continuous business development. The Division Manager is responsible for developing and implementing ...
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Dubai -  Jan 1, 1970

Sr. Manager / BM-SMB Solution - Managed Vertical Proposition


Etisalat - UAE

Job description / Role Principal Functions (Major Areas of Responsibility): Work in conjunction with the SMB segment marketing team to develop, deliver and manage SMB propositions related to Core Telecom and Managed Digital Solutions. Work in conjunction with the SMB Solutions, core telecom and managed services team to create bundles that ...
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Dubai -  Jan 1, 1970

Manager – Post Launch Operation


Etisalat - UAE

Job description / Role Principal Functions (Major Areas of Responsibility): Work in conjunction with the Sales and Sales planning, SMB segment marketing team, IT and Engineering teams to deliver and manage SMB propositions and bundles to the market. This position is responsible for engagements with Business Care to review post sales ...
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Sharjah -  Jan 1, 1970

Call Center Supervisor - Inbound Team


italent

Job description / Role • Call Center Supervisor (Inbound Team) • Trilingual: Arabic, English and French • Location Sharjah • Gender : Male • Preferred background experience from Telecom, Airlines or Public Transport Sectors. Candidates can apply from anywhere especially from Morocco, Tunisia and Algeria. • Willing to work night shifts ...
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Abu Dhabi -  Jan 1, 1970

Project Coordinator - Electronic Security System


G4S

Job description / Role We are currently looking for an experienced “Project Coordinator” for our Electronic Security Systems Division. Reporting to the Project Manager, the successful candidate will be responsible for providing administrative support to the Projects/Operations project teams and assists them on a day to day basis in the successful ...
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Jan 1, 1970

Senior Accountant Fixed Asset


du telecom

Job description / Role The Purpose of this position is to assist in managing the company fixed assets, mainly for the network and infrastructure to ensure compliance with internal company policies and procedures as well as International Financial Reporting Standards. This position will be responsible for continuously refining and enhancing the ...
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Jan 1, 1970

System & Accruals Analyst


du telecom

Job description / Role System & Accruals Analyst - Commission Operations (FTC).1 The Purpose Of This Position Is To: - Provide specialist IT/ Business based expertise in sales staff & partner daily, monthly, quarterly commission and incentive scheme/ plan review, design, testing, configuration/ development, successful rollout across appropriate systems and infrastructure ...
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Jan 1, 1970

Manager Enterprise Process Management


du telecom

Job description / Role Manager Enterprise Process Management & QA.1 Job purpose The role holder is to take responsibility over process re-engineering and implementation of initiatives across Enterprise processes. The role holder will introduce required changes within existing processes, monitor SLAs for key processes, identify customer experience improvement opportunities and ensure ...
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Jan 1, 1970

Manager - Security Planning & Design - UAE National


du telecom

Job description / Role The purpose of this position is to conduct Security assessment and develop security design of solutions that are deployed in the du network for business and support services. The key objective of the profile is to ensure du Telecom and IT network is secured and protected from ...
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Jan 1, 1970

Manager Enterprise Risk Management


du telecom

Job description / Role The purpose of this position is to manage the enterprise GRC frameworks, policies, processes, systems, engagement model, MIS and overall holistic oversight of the Risk & Control function. Support all sub-frameworks, governance oversight responsibilities, internal and external risk & control stakeholder management. Lead, and be the RCF ...
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Jan 1, 1970

State Audit Project Manager - UAE National


du telecom

Job description / Role The overall key purpose for this role is to liaise and follow up with various stakeholders during the entire lifecycle of state audit report and ensure timely closure/submission of report (keeping in account the strict timelines as mandated by SAI- State audit Institute). Track and conduct regular ...
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Jan 1, 1970

Specialist, Incident Response & Investigations


du telecom

Job description / Role To conduct incident response and investigations related to cyber security incidents affecting EITC systems and services. The key functions of this role include timely incident response and effective incident handling, malware analysis and digital forensics analysis, acquisition and preservation of evidence, evidence source identification, incident analysis, formulating ...
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Jan 1, 1970

Security Risk Manager - UAE National


du telecom

Job description / Role This is an Operational Role, which requires hands-on skills and responsibilities and currently has no positions reporting to this role. The individual will be responsible for executing planned and adhoc risk assessments, Configuration review, Pen tests and other security risk management responsibilities on the ground and deal ...
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Jan 1, 1970

Paralegal Specialist


du telecom

Job description / Role Paralegal Specialist.4 Provide PA, Administrative and Paralegal support to the du General Counsel & to the Legal & Regulatory Affairs team (as appropriate) and act as a key Legal administrative interface to all departments, across the organization and externally. <br><strong>Requirements</strong>: Minimum Experience: • Minimum 3 to 5 ...
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