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Nov 2, 2018

Customer Service Representative


TELETECH

... placement of orders, refunds, exchanges; cancel or upgrade accounts. Take payment information and other pertinent information such as address and phone numbers; provide company information & services. Answer questions and suggest solutions in relation to products and services. Inform customer of deals and promotions. Utilize computer technology to handle high ...
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Oct 31, 2018

Call Center Agent


Alert HR Solutions

... Sells additional services by recognizing opportunities to up-sell accounts; explaining new features. 7. Maintains call center database by entering information. 8. Keeps equipment operational by following established procedures; reporting malfunctions. 9. Updates job knowledge by participating in educational opportunities. 10. Enhances organization reputation by accepting ownership for accomplishing new and ...
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